SOBE FURNITURE 100% RISK FREE PURCHASE
Confidence is key when it comes to shopping, and even more so when you are contemplating big ticket items like furniture.
That is why all of us here at SoBe Furniture are constantly discussing ways to make everything easier on you, the customer.
We want you to have full confidence when you are shopping from us, and we are going to do everything in our power to make sure that your satisfaction is paramount to the experience.
Unless you are picking up at the store, all of our furniture is hand delivered and set up with white-glove delivery services to ensure that it is well cared for and undamaged upon arrival. Our expert technicians will do all the heavy lifting, get it into the right room, and then put it together and handle all of the physical components so that you don't have to.
This allows you to focus on what's really important - enjoying your new furniture.
But we understand that every so often you are going to buy a piece or several furniture pieces that don't fit, or the color doesn't work, or for some reason it was not as you expected. In those instances, we all have to work together to make sure that we can figure out a solution.
We certainly don't want you to have furniture you don't like, as getting the items you love is the whole point of buying it in the first place. But we also have to go through a great deal of effort to order, ship, deliver, and set up the items, so it's not exactly an easy process to simply swap it for another or return it as if a small parcel.
So to help solve this potential issue, we here at SoBe Furniture want to assure our customers that your complete satisfaction with any new merchandise you purchase if our foremost goal. To help achieve that goal we promise a 100% RISK FREE PURCHASE!
What does 100% Risk Free mean?
If at the time of delivery, you are not completely satisfied with your new piece(s) of furniture, simply refuse the delivery and we will refund you for the full value of the merchandise, NO QUESTIONS ASKED.
You can also just receive that value as store credit towards picking out the color, or size, or item you now realize is the better option.
Just note that any delivery and installation fees paid are NON-REFUNDABLE and NOT subject to SoBe Furniture’s 100% Risk Free Purchase policy but these fees are usually minimal and don't impact the overall satisfaction of the process.
We hope that our 100% satisfaction guaranteed risk-free purchase plan allows you to shop confidently in our Boca Raton modern & contemporary furniture showroom or browse and purchase online through our website.
And as always, if you have any questions, comments, concerns, or issues, please make sure to reach out to one of our modern & contemporary furniture specialists or managers and they will be happy to give you any information or clarification you need.
SoBe Furniture’s 100% Risk Free Purchase policy and standard Return/Exchange Policy does NOT apply to Special Order Merchandise, Custom Made Merchandise, and/or Floor Model Merchandise. Furthermore, SoBe Furniture’s 100% Risk Free Purchase policy and standard Return/Exchange Policy does NOT apply to shipping addresses or deliveries outside of the following three South Florida counties: 1) Miami-Dade County, 2) Broward Country, and/or 3) Palm Beach County.